Returns & Exchanges

We want you to be completely satisfied with your Mia Tui purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you have changed your mind or need a different style, we are here to make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unused bag or accessory back into its original dust bag and protective shipping box, ensuring all tags remain attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.